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Frequently Asked Questions

At Aplusvoip, we go beyond providing standard SIP trunks and Hosted PBX systems. Our unique selling point is our reliable redundancy and failover. This means you can count on us to keep your service running smoothly, even during a carrier outage.

Our state-of-the-art software, hardware, and network technology ensure continuous service at a price that’s more affordable than our competitors. Plus, with access to our interactive customer/client portal, you can easily submit and view support tickets, as well as view and pay invoices.

We’ve got you covered. We use multiple data centers for redundancy and distribute customers’ voice traffic across multiple carriers. This way, you won’t lose 100% of services if one of the carriers experiences an outage. We also provide multiple layers of failover to back up your primary internet connection. And if any other issue arises, we’re ready to provide both remote and onsite support and installation. 
Aplusvoip was created with a mission to reduce expenses for VOIP services. Our innovative technology, in-house techs, and support enable us to deliver high performance service without the high costs often associated with third-party service providers. We’re committed to providing top-notch service without breaking your budget. 

SIP Trunking is a technology that enables businesses to make phone calls over the Public Switched Telephone Network (PSTN) through Internet Protocol (IP). It requires an internet connection or a VoIP provider, a border gateway, an IP-enabled PBX, and a border element or gateway. 

SIP Trunking offers several benefits including cost-efficiency, enhanced local presence, fast ROI, unified communications, comprehensive communication tools, and improved business productivity. 
Aplusvoip's SIP Trunking service offers features like fine-grained control, advanced call routing, ulti-office trunking and business continuity, unlimited calling, and split voice traffic.
SIP Trunking provides access to functionalities like mobility, instant messaging, collaboration apps, and other adaptable cloud-based tools, which can boost business productivity.
Aplusvoip's SIP Trunking service centralizes your communication needs at the enterprise level, improving business continuity between your offices and leveraging the associated savings.
A Hosted PBX is a cloud-based telephone switching system that allows your team to make phone calls directly from a web browser or an app, significantly reducing labor and hardware costs.
Our Hosted PBX service empowers your employees to work from any location while maintaining full access to the system through a remote phone, mobile app, or website.
With features like conferencing, screen sharing, and business SMS, our Hosted PBX keeps your team connected, enabling them to find answers with just a click.
Yes, you can easily scale your services up or down to meet demand changes, such as ramping up during peak seasons or reducing lines during slower periods.
You can add more features and lines anytime. Our Hosted PBX service is designed to grow with your business.
Our Hosted PBX has a plug-and-play functionality that gets your team up and running in no time, minimizing downtime and lost productivity.
Yes, our Hosted PBX has an intuitive interface that makes it easy for your staff to navigate the technology.
You can call us at (877) 217-7177 to request a personalized quote for your desired services or if you have any questions. Connect with us now!

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